It’s human talent, not capital or technology or anything else, that is the key factor linking innovation, competitiveness and growth in the 21st century, says Klaus Schwab, founder and executive chairman of the World Economic Forum. Work, he says, shouldn’t be a race between humans and machines, but a part of life that helps people recognize their full potential.
An individual’s potential is not fixed—it can be influenced, enhanced and unleashed to the benefit of the organization.
As people grow in knowledge, experience and seniority over time, they bring even more value to the business.
In contrast, machines typically operate at a limited maximum output and depreciate over time.
Experts say human talent becomes only more valuable as technology grows. It will be humans, not robots or artificial intelligence software, who will brainstorm new ideas, inspire others and drive organizations to succeed.
Social skills—such as persuasion, emotional intelligence and teaching others—will be in higher demand across industries than narrow technical skills, according to a survey of chief human resources officers by the World Economic Forum in 2015.
Investing in skills, rather than just hiring more workers, is the key to successfully managing disruptions to the labor market for the long term.
Excerpts from 2030: The Very Human Future Of Work by Hazel Euan-Smith & Russell Pearlman & Karen Kane in the series on “The Future of Work is Human”
– KornFerry Institute
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